//Property Management System Case Study | A-Development

Cazamio

A dynamic B2B SaaS property management system to boost efficiency for residential rental teams and make it easier to transact with tenants.

Project overview

Cazamio is a New York-based B2B SaaS company that’s all about making life easier for residential rental teams. 

They had a vision to develop a custom CRM solution that would allow tenants to take a virtual 3D tour of the apartment, take a self-guided tour of the apartment, submit applications, and sign leases –  all from a single system.

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Backstory

Like any great business, Cazamio’s journey wasn’t without its bumps. Having spent a year with a development team that didn’t hit the mark, they had to pivot and start over from scratch. 

When they first came to A-Development, their goal initially was to build a realtor-free renting system for apartments with Yale and Igloohome wireless locks, so the tenants could rent a place right from their Android/iOS device. Cazamio wanted to allow tenants to unlock the door using their phone, come in, and live right after. No realtors, no middle men, all by yourself. 

But as the market shifted, especially post-COVID, they reconsidered their business model.

Cazamio’s Chief Product Officer was hands-on from the start, so we made sure to really understand what Cazamio needed in a deep discovery phase.  His goal? To build software that was perfectly tailored to the unique demands of residential rental teams in the New York State area. He aspired to provide these teams with a powerful, customized platform that integrates seamlessly into their daily operations, cutting out the need for clunky third-party tools.

The challenge

Cazamio had a tough job on their hands. The system needed to handle a complex set of business rules that, if ignored, could lead to serious financial and legal trouble in rental deals. On top of that, they had to transition their entire system—both tenant and landlord portals—into a new SaaS-based platform. The real trick? Doing all this without losing any of their existing clients.

This is where A-Development stepped up.

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challenge

The solution

After a deep discovery phase, we aligned our visions on solution architecture, tech stack, and communication flow to deliver software that could be fine-tuned to the exact needs of Cazamio clients.

The solution included a tenant and a landlord portal, each with their distinct features and functionalities. The new system was launched in 2021 with a team of 5 developers. Since then, the A-Development team has been maintaining the product post-launch and perfecting the app by constantly communicating with end customers and refactoring.

It’s been up and running up until today.

I got people to say, “I'm going to pay you for what you have”. That's a more important milestone, I think, that people should give more credit for when building software. We were able to bring a completely different type of customer than we initially planned and rolled out a product that would actually be useful.

– Daniel Stevens,
Founder & Digital Strategist | PROPELLER

Here’s what the finished product brought to the table:

Web application

Accessible from anywhere, whether you’re on a desktop, mobile, or tablet. (A-Dev made sure it works great on all devices!)

Customizable for business needs

Tailored to fit each client’s unique processes, so no one’s left trying to make their operations fit a rigid system.

User-friendly interface

Key actions like creating and managing property listings are a breeze, even for the non-tech savvy.

Multi-channel notifications

Tenants get notified via email, while landlords can choose from a variety of channels—email, dashboards, Telegram, Slack, WhatsApp, and more.

Integrated payment systems

Supports payments through Credit Cards, ACH, Zelle, Venmo, with easy integration for processors like Cardknox and Authorize.Net.

Document management

Quick, simple document uploads for tenants, and easy access for landlords.

Geolocation services

Tenants can get directions to apartments right through the app, thanks to integrated geolocation features.

Credit and criminal screening

Landlords can individually connect services for tenant credit checks and criminal screenings. "Weimark" and "Tenant Safe" are already integrated, making these processes secure and straightforward.

Marketing and promotions

Built-in options for running promotions like "Concessions" and "Free Stuff" to attract more tenants.

Electronic signatures

Integrated with Docusign for lease agreements, while still offering flexibility for those who prefer traditional signing methods.

Simple tenant communication

An easy-to-use chat system that keeps everyone in the loop throughout the rental process.

Solution architecture

challenge

Outcome

Over the years, Cazamio turned into a top-notch, custom-built platform that fits both tenants and rental teams like a glove. It’s packed with features designed to streamline everything from property management to tenant communications and payments, all in one smooth, integrated system.

This powerful, complex SaaS management tool sets big goals ahead of it: they plan to engage most of the big firms in NYC in the next 2 years.

This software has taken the hassle out of their daily operations, helping brokers manage properties more efficiently and stay focused on what matters—growing their business and keeping tenants happy.

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Tech stack

Frontend

Angular 8
Typescript

Backend

.Net Core 2.2

Other

ElasticSearch + Kibana
RedisCache
Cloudflare CDN
TenantSafe and Berbix (document background check service)

Scope of Work

1460 hours of development
12 devs
2 quality assurance (QA) specialists
1 UI/UX designer 
1 business analyst
1 project manager

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